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Onboarding guide

Get booking-ready in about 15 minutes

Short walkthroughs, in order, from first login to a live, bookable storefront. Each video has the exact click-path written out underneath, so you can follow along or hand this page to whoever runs setup.

Step 1 — Your first car

~1:45 · If our team already loaded the fleet, this step shows checked — use this video for adding cars later.

  1. Dashboard checklist → Add vehicle.
  2. Paste the VIN and click Decode VIN — year, make, model, and trim fill in automatically.
  3. Set the daily rate and add at least one photo (a clean three-quarter front shot works best). No photo yet? A stock image for that model stands in.
  4. Save. The car is now bookable on the storefront.

One car is enough to go live — add the rest anytime.

Step 2 — Payment setup

~1:01 · The most important step: renter money goes straight to the operator's bank — Rentovation never touches it.

  1. Checklist → Connect (Settings → Payments & verification).
  2. Fastest path is Connect with Stripe → — one click if they have an account; the same button creates one if not (business info + bank account, one time).
  3. Square, PayPal, Braintree, and Authorize.Net connect on the same screen. Own API keys go under I have my own API keys (advanced).

Heads-up: crypto-wallet browser extensions (e.g. MetaMask) can interfere with the Stripe page — use an incognito window if it acts up.

Step 3 — Make it yours

~1:16 · Optional but worth two minutes: branding.

  1. Checklist → Add branding (Settings → Storefront & brand).
  2. Upload the logo, pick brand colors with the color picker, choose fonts from the dropdowns.
  3. Shortcut: paste their existing website's address and we pull logo, colors, and fonts automatically — they pick what to keep.

The booking site updates instantly.

Step 4 — Rental agreement

~1:20 · A solid default contract is already loaded — nobody writes one from scratch.

  1. Checklist → Review (Settings → Booking rules & policy → Rental agreement).
  2. Read it once — this exact text is what renters e-sign at booking.
  3. Edit anything in plain text and Save. Set Miles included / day and Overage $ / mile in the fields just below.

Every booking freezes its own copy of the terms and collects a signature; the signed copy is stored on the booking.

Step 5 — ID and insurance checks

~1:05 · Optional — bookings work without it. This is the operator's protection layer.

  1. Checklist → Buy a starter pack (Settings → Payments & verification).
  2. Renters confirm their driver's licence (Vouched) and share proof of insurance (MeasureOne) from their phone before pickup — the operator just sees a green check.
  3. Checks use credits (ID checks $1.50 each, insurance pulls $2.00 each) — buy packs of 10, 20, or 50 on the same screen.

Each check is sent by hand from the customer's page, so the operator always controls when one runs.

Beyond setup

Running your rentals

Short walkthroughs of the day-to-day: what renters see, payments, verification, and more.

Renter booking flow — what your renter sees

What your renter sees, start to finish — from opening your storefront to a paid, confirmed booking. (3-minute walkthrough, recorded on a test fleet.)

The flow:

  1. Storefront — the renter opens your storefront link, browses the fleet, and taps Book this car.
  2. Booking form — they pick dates and times, enter their name, email, and date of birth (your minimum-age rule is enforced here).
  3. Card on file — they enter their card. At this step the card is saved for the security deposit hold only — nothing is charged yet, and the deposit isn't held until near pickup.
  4. Policies + summary — they must manually tick agreement to your privacy and cancellation policies, then see a full charge summary and hit Book now.
  5. Booking received — they land on a confirmation page, and two emails go out automatically.
  6. Email 1: sign the agreement — "Review & sign agreement" opens the rental agreement (mileage included, overages, deposit terms). Ticking the box and typing their name is a legally binding e-signature — device and timestamp are recorded, same as DocuSign.
  7. Email 2: complete payment — the "one step left" email carries a Pay now button to the secure payment page, where they pay the full rental amount up front (separate from the deposit card-on-file).
  8. Paid + confirmed — the moment payment lands, the booking shows Paid / Confirmed at the top of your Bookings register.

What's next for you: once the booking is paid and confirmed, send the ID verification and insurance verification from the booking (covered in the next video).

Vouched ID — how renters verify their license

What the renter sees when you send an ID verification. (1-minute walkthrough — desktop and phone.)

The flow:

  1. The email — the renter gets a "verify your driver's license" email and clicks the button.
  2. Into Vouched — the whole check runs on the Vouched ID platform, not inside Rentovation.
  3. Desktop → phone hand-off — on desktop the easiest path is scanning the on-screen QR code with their phone (or having the link sent by SMS).
  4. On the phone — they tap Verify with your ID, then scan the front and back of their license. Two steps: a snap of the ID and a selfie.
  5. Done — the license is verified and authenticated, and the customer's ID status flips to approved in your cockpit.

Pair this with the insurance verification video to see the full renter-readiness flow.

Insurance verification with MeasureOne — the renter side

How a renter proves their own auto insurance, start to finish. (2-minute walkthrough.)

The flow:

  1. The email — the renter gets a separate insurance-verification email. It makes the one thing people get wrong explicit: we need the auto policy declarations page, NOT the wallet insurance card — with a side-by-side example image of what to send and what not to.
  2. Into MeasureOne — the button hands off to the MeasureOne platform (an established provider in the rental space; this step doesn't run inside Rentovation). Works the same on phone or desktop.
  3. Option A: connect their insurer — the renter signs in to their insurance account, like linking a bank account in a banking app. MeasureOne never keeps account access — it only confirms the policy exists.
  4. Option B: upload documents — if they'd rather not sign in, they upload the declarations page or policy files directly.
  5. Done — once ID and insurance both come back approved, the customer shows ID verified: approved and Insurance verified: approved, the booking sits at confirmed + paid, and the renter is fully ready to go.

Deposit timing: about 24 hours before pickup the security deposit is placed as a hold on the card on file — a hold, not a charge.

That closes the loop end-to-end: renter books → signs → pays → verifies ID and insurance → booking fully ready.

First Booking Walkthrough

Let's watch a real booking, start to finish — renter's side first. They open your link, pick a car, choose pickup and drop-off dates. Notice the deposit line: "held, not charged." They save their card, and the hold goes on about two days before pickup — money reserved, never taken, and it runs through YOUR processor.

Name, email, "Book now" — done on their end.

Your side: the booking lands in your Bookings tab as Pending, and you get an email instantly. Here's the reference, the dates, payment status, booking status.

Click into it. One button does the work: "Approve and charge rental fee." That charges the card they saved and confirms the booking.

Charges panel: daily rate, taxes, the deposit hold. And down here — the rental agreement. The renter got a signing link with their confirmation. They check a box, type their name, takes them under a minute.

Once they sign, you've got the full record: who signed, when, from what device — even a fingerprint proving the terms never changed. That's your protection if anything goes sideways.

Hand over the keys, mark it active, mark it completed when it's back. That's the whole loop — no middleman, and every dollar of it is yours.

Your Storefront + the Daily Blog

Let's talk about the thing you actually came for: your own booking site. Here it is in Settings — Storefront and brand. This link IS your business now. Copy button's right there.

Here's what renters see. Your cars, your photos, your daily rates — all-in pricing, no platform fees, booked direct with you. Add a car in your Fleet tab, it shows up here automatically. Upload your logo, pick your theme, colors and fonts in Branding, and the whole site re-themes instantly. Already have a website? Paste its address and we'll pull the logo, colors and fonts for you.

Now the part that works while you sleep — this one's on the Pro plan. See "Local guides"? That's a blog about real places in your city. Rentovation writes a post for you and drops it in Marketing, under Local SEO, as a draft. You read it, hit "Approve and publish," and it goes live. Nothing publishes without you.

Each post is built to catch local searches like "car rental near" the stadium in your town — and it points readers straight at your fleet.

Set your city, keep one car active, and the drafts keep coming.

Turo Calendar Sync

If you're still running cars on Turo while you build your direct business — this feature is going to save you from the nightmare scenario: the same car, booked twice, for the same weekend.

Here's how it works. Rentovation gives you this private forwarding address — copy it with one click. You forward your Turo emails there, and your calendar blocks itself. And notice what we're NOT asking for: your Turo password. Never need it.

One-time setup, about two minutes. In Gmail: Settings, "See all settings," Forwarding — and add that address.

Google sends a confirmation code — and here's the slick part: the code shows up right here, on this card, in Rentovation. No digging. Copy it, paste it into Gmail's Verify box.

Last step, and don't skip it: the filter. From at-turo-dot-com, create filter, forward it to your new address. Only your Turo mail forwards — nothing else leaves your inbox.

Now check this pill. Until a real Turo email arrives it says "Action needed — finish steps three and four." Once one lands it flips to "Sync live," and that's how you know it's actually working.

One catch: Gmail only forwards mail that arrives after the filter exists. Any trip you've already got booked won't come through — add those as manual blocks on the car.

From then on, every Turo trip shows up here automatically, and those dates are locked on your storefront.

Connect Payments

Alright — step two on your checklist: payments. One thing before we click anything. The money from your renters never touches Rentovation. It goes through YOUR payment account, straight to YOUR bank. We just do the paperwork.

Click Connect, and here are your options — Stripe, Square, PayPal, Braintree, Authorize.Net. You only need ONE. If you've never taken card payments before, start with Stripe.

And here's the good part: you don't copy any keys. Click "Connect with Stripe," sign in, and you're done. Don't have a Stripe account? That same button creates one — business details and a bank account, about ten minutes, one time.

When Stripe hands you back, the badge reads "Connected," and your storefront can take real money.

Already on Square? There's a one-click connect for that too, or a full walkthrough in the help docs for pasting your own keys if you'd rather. Either way: green check, and you're done with the hardest step.

Welcome + Signup

Hey, welcome to Rentovation. If you're coming off Turo, here's the one-sentence pitch: this is your own rental business — your booking site, your prices, your money. No commission, ever. Let me show you how fast you can be live.

Sign up with Google in one click, or use the email form. Four fields: your business or fleet name — this is what renters will see — your work email, a password of twelve characters or more, and your city and state. The city matters more than you'd think: it shows on your storefront and powers some automatic marketing we'll talk about later.

Hit "Create my fleet account"... and that's it. No email confirmations, no waiting. You're on your dashboard, and your first fourteen days are free.

This card right here — "Get booking-ready" — is your whole setup. Six steps, about fifteen minutes, no tech skills needed. Add a car, connect payments, turn on renter checks, review your agreement, add your logo, share your link. The checkmarks are real, by the way — it tracks what you've actually done, so you can stop and come back anytime.

In the next video, we'll connect your payments. That's the big one.

Not ready yet?

Take the 15-minute launch guide with you.

One email, no drip campaign: the exact walkthrough operators use to go from nothing to a live, bookable storefront: add a car from the VIN, connect payments to your own bank, go live.

One email. Unsubscribe works. No list, no spam.