Onboarding guide

Get booking-ready in about 15 minutes

Short walkthroughs, in order — from first login to a live, bookable storefront. Each video has the exact click-path written out underneath, so you can follow along or hand this page to whoever runs setup.

Step 0 — Claiming your Rentovation account

~1:18 · For managed (white-glove) clients only — self-serve signups skip this step.

  1. Open the one-time claim link from your onboarding rep (single-use, expires in 7 days).
  2. Set your password — that email + password is your login from now on.
  3. On the plan page, add your card. Your first 30 days are free — nothing is charged today.
  4. You land on your dashboard: your fleet and booking website are already set up.

What's left is the Get booking-ready checklist on the dashboard — the next videos walk each step.

Step 1 — Add your first vehicle

~1:45 · If our team already loaded the fleet, this step shows checked — use this video for adding cars later.

  1. Dashboard checklist → Add vehicle.
  2. Paste the VIN — year, make, model, and trim fill in automatically.
  3. Set the daily rate and add at least one photo (a clean three-quarter front shot works best).
  4. Save. The car is now bookable on the storefront.

One car is enough to go live — add the rest anytime.

Step 2 — Connect your payment account

~1:01 · The most important step: renter money goes straight to the operator's bank — Rentovation never touches it.

  1. Checklist → Connect (Settings → Payments).
  2. Fastest path is Stripe — one click if they have an account; the same button creates one if not (business info + bank account, one time).
  3. Square, PayPal, Braintree, and Authorize.net connect on the same screen.

Heads-up: crypto-wallet browser extensions (e.g. MetaMask) can interfere with the Stripe page — use an incognito window if it acts up.

Step 3 — Renter ID + insurance checks

~1:05 · Optional — bookings work without it. This is the operator's protection layer.

  1. Checklist → Set up (Settings → Payments & verification).
  2. When on, renters confirm their driver's license and share proof of insurance from their phone before pickup — the operator just sees a green check on the booking.
  3. Checks use credits (ID checks $1.50 each, insurance pulls $2.00 each) — balance and top-ups are on the same screen.

Checks can be turned on per booking, so the operator always controls when one runs.

Step 4 — Review your rental agreement

~1:20 · A solid default contract is already loaded — nobody writes one from scratch.

  1. Checklist → Review (Settings → rental agreement).
  2. Read it once — this exact text is what renters e-sign at booking.
  3. Edit anything (mileage limits, fuel rules, cleaning fee) in plain text and Save.

Every booking collects a signature automatically; the signed copy is stored on the booking.

Step 5 — Make it yours: logo + colors

~1:16 · Optional but worth two minutes: branding.

  1. Checklist → Add branding (Settings → Storefront & brand).
  2. Upload the logo, pick brand colors with the color picker, choose fonts from the dropdowns.
  3. Shortcut: paste their existing website's address and we pull logo, colors, and fonts automatically — they pick what to keep.

The booking site updates instantly.

Step 6 — Share your storefront

~1:30 · The payoff: the booking site is live the moment a car + payments are in.

  1. The storefront link is on the dashboard with a copy button. That link IS the business — it replaces the marketplace.
  2. Put it in the Instagram bio, the Google Business profile, every "is the car available" DM, and the website's Book Now button.
  3. Every booking through that link is commission-free — the operator keeps 100% minus normal card processing.

The help bubble in the corner answers questions; the team is one message away.